Corporate Social Responsibility (CSR)

Corporate Social Responsibility (CSR) is “the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large” (World Business Council for Sustainable Development).

This policy applies to all activities from conceptual design to decommissioning and also covers TAP's Contractors & Suppliers. This policy is used to avoid, minimise and/or address adverse impacts and to identify and secure opportunities to maximise social and environmental benefits in order to avoid conflicts, delays and unforeseen issues.

On this page we describe main CSR principles as well as TAP's approach to Stakeholder Engagement.


Transparency, Accountability and Stakeholder Engagement

1. TAP complies with international standards on transparency, accountability, anti-corruption, human rights and national laws and regulations (For example the United Nations Global Compact).

TAP will manage its security activities and relationships according to the Voluntary Principles on Security and Human Rights.

2. TAP identifies individuals, households, communities and other entities that may be affected by the project as well as other stakeholders (regulative bodies, local governments, NGOs etc).

3. TAP engages these stakeholders in discussions on social, environmental, safety, security and other relevant issues through regular, free, prior and informed consultations. TAP pays particular attention to disadvantaged, marginalised, vulnerable and/or poor populations and tailors the consultation process around their preferences.

4. Relevant project information in particular those related to environmental and social impacts, health and safety hazards and emergency management will be disclosed at the local level in a manner that is accessible, understandable and culturally appropriate for those affected.

5. TAP assures throughout the supply chain full compliance with the core labour standards as defined by the International Labour Organisation. TAP’s workforce will benefit in addition from equal opportunities, a non-discriminatory workplace, best practice on human resource management, occupational health and safety.

6. TAP will establish an independent grievance redress mechanism to address grievances, complaints and reports of non-compliance in a timely, impartial and transparent manner.

Avoid, minimise, mitigate, offset and/or compensate all adverse impacts 

1. Through the Environmental and Social Impact Assessment Process TAP identifies, addresses and manages all social and environmental risks  and opportunities in a systematic and comprehensive manner.

2. TAP has selected the Performance Requirements of the European Bank for Reconstruction and Development to serve as the benchmark to assure that adverse impacts on people, their rights, livelihoods, culture and environment are avoided or, where avoidance is not possible, minimised, mitigated, offset and/or compensated. This approach will further assure compliance with the Performance Standards of the International Finance Corporation and European Union Directives and Regulations.

3. Involuntary resettlement and economic displacement are the most severe social impacts, therefore they should be avoided. If avoidance is not possible, they should be minimised through pipeline rerouting or technical alternatives. The livelihoods and living conditions of all affected people will be enhanced or, at a minimum, restored to the level they would have achieved in a no-TAP scenario. In order to preserve good relations with the affected people, TAP uses negotiated settlements to acquire land and easement. Expropriations will only be used as last resort if good faith negotiations have failed.

4. TAP improves its environmental and social performance through a dynamic participatory performance and compliance monitoring and evaluation process, which discloses results to the affected people and the interested public. Potential corrective measures are elaborated and implemented in a participatory process with those affected.

Support the economic and social development of neighbouring communities  

1. TAP will encourage the establishment of gas-related industries along the pipeline.

2. TAP will undertake social and environmental investments in order to enhance living conditions in neighbouring communities and biodiversity and forest cover in and around critical habitats.

3. TAP will build infrastructure (access roads, water supplies, landfills, sewage systems etc.) to support the construction of the TAP Pipeline.  In the case that local authorities and communities wish to take over responsibility and use these facilities after construction, then TAP will endeavour to co-operate in a way which allows neighbouring communities to benefit from them even after TAP has left. TAP will cooperate with local fire brigades, health services etc. throughout the pipeline’s lifespan to provide the emergency preparedness required by TAP’s emergency plans.

4. TAP enhances the capacities of national partners and fosters economic opportunities through strengthening of local vocational and gas-related technical training, education linked to pipelines and Environmental and Social Impact Assessments.

5. TAP and its sub-contractors will recruit and source locally, work with local businesses and give preference to both if they have equal qualifications compared to other suppliers and comply with TAP’s requirements. The potential for local involvement during construction and operation will be discussed with the communities prior to the commencement of such activities and compliance documented through a transparent system of the bidding and selection process.

Last update 18.07.2013